4.1 Capacity building for participants, their families and carers (2015)

Capacity Building


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One of the really important goals of the NDIS is to help build the capacity of people with disability to improve their own lives and become part of the broader community.

Building capacity aims to strengthen and develop an individual’s abilities to help them become more resilient, independent and engaged members of the community.

There are many ways that this can happen informally, through support from families, friends, carers and others in the wider community.  But there are other types of capacity building such as learning new skills and extending support options that are critical to the insurance principles on which the NDIS is based.

The NDIS has also developed a more formal way of helping to build capacity, through its Information, Linkage and Capacity Building (ILC) system.  This IAC paper was developed to provide ideas about how the ILC system could be most effective. 

The IAC looked at examples from both here and overseas to gather evidence about:

  •       Mentoring
  •       Role modelling
  •       Learning by doing
  •       One-off information sessions
  •       Peer networks

It is clear from work in the UK that involving user-led organisations is important in building capacity for people with disability.  The IAC paper suggests these types of organisations should receive funding here in Australia to help support the work of the NDIS and the broader Australian National Disability Strategy.

Read the IAC advice on how the NDIS can build capacity for people with disability, their families and carers.